Level 5 in Community Services (Case Management)

Case Manager (Average salary: $85,000 - $100,000)

Team Leader – Community Services (Average salary: $80,000 - $95,000)

Support Coordinator (NDIS) (Average salary: $75,000 - $90,000)

These roles are in high demand across various sectors, including disability services, mental health, family support, and aged care.

Complex case management and supervision

Leadership and team coordination

Client advocacy and representation

Crisis response and risk management

Mental health and wellbeing support

Gain advanced knowledge in case management, leadership, and advocacy within community services settings. Develop skills to manage complex case requirements, support clients with diverse needs, and lead service delivery programs. This course will also help you enhance your communication strategies and strengthen your understanding of legal and ethical compliance in community work.

Core Units (12):
1. Manage legal and ethical compliance
2. Develop workplace communication strategies
3. Develop and implement service programs
4. Facilitate the empowerment of people receiving support
5. Recognise and respond to crisis situations
6. Work with diverse people
7. Manage and promote diversity
8. Maintain work health and safety
9. Confirm developmental status
10. Analyse impacts of sociological factors on people in community work and services
11. Reflect on and improve own professional practice
12. Develop and maintain networks and collaborative partnerships

Elective Units (8) - Case Management Specialisation:
13. Implement case management practice
14. Facilitate and review case management
15. Coordinate complex case requirements
16. Provide case management supervision
17. Facilitate goal directed planning
18. Provide advocacy and representation services
19. Work with people with mental health issues
20. Assess and promote social, emotional and physical wellbeing

This course comes with 6-12 Months of Access Time

Offered entirely online and self-paced, this course gives you the flexibility to balance your studies with personal and professional commitments.

By studying with ViewJobs Academy, you'll be able to apply the theory you learn into practical, work-ready skills.

We prioritise providing you with hands-on experience through simulated workplace environments, ensuring you gain the confidence and practical abilities needed for your desired role.

While studying with ViewJobs Academy, you'll have access to:
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• A dedicated Student Support Team
• Specialist trainers to guide you through the learning process
• Interactive online resources to enhance your learning experience

This self-paced, online course provides the flexibility to balance your studies with personal and professional commitments.

You'll engage in real-world assessments like report writing, role-playing, and independent research projects, developing practical, job-ready skills.

At ViewJobs Academy, you'll receive support from a dedicated Student Support Team and specialist trainers, along with interactive online resources.