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ViewJobs Academy

Certificate in Reception & Office Support

Certificate in Reception & Office Support

$1,538.90 AUD
$1,538.90 AUD
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Enrolment Option


 In partnership with The Career Academy

 

The Certificate in Reception & Office Support is designed for jobseekers who want to build practical, in-demand skills and step confidently into administrative or reception roles. Whether you’re just starting out, returning to work, or looking to transition from retail or hospitality, this course helps you become job-ready for entry-level office positions.

You’ll learn how to manage front desk responsibilities, communicate professionally, and stay organised in a busy office environment. The course also covers commonly used software like Microsoft Word and Excel, as well as essential admin tasks such as scheduling, invoicing, and customer service. Everything is structured to give you the practical confidence and know-how that employers look for.

For those applying for roles that involve any finance or payroll support, you can also add optional electives in Xero and MYOB—two of the most widely used accounting tools in Australian workplaces. Xero is especially useful if you’re applying for roles that require basic accounts or payroll duties.

The course is delivered 100% online, includes 24/7 tutor and career support, and is fully flexible—making it a great option for people juggling study, family, or part-time work. It’s also industry-accredited, so the qualification will be recognised and respected by employers across Australia.

Enrolment Options

Pay Upfront in Full: $1,538 incl. GST
Get started immediately with full access to your course. Pay securely through Afterpay or ZIP from only $10 per week. Flexible start dates and full student support included.

Pay in 4: $1,538 incl. GST
Break your fee into four equal fortnightly payments of $384.50—no interest, no Buy Now Pay Later account required.

Flexible Weekly Payment Plan: $1,700 incl. GST
Begin your course with a $25 deposit, then pay just $25 per week. A flexible and accessible option for anyone needing to spread out their payments over time.

Job Outcomes

Receptionist

Administrative Assistant

Office Administrator

Job Skills

Confident, professional communication

Knowledge of basic office systems and procedures

Strong customer service and client-facing skills

Microsoft Word & Excel basics

Time and schedule management

What You'll Learn

You’ll gain confidence using common office systems and software, improve your communication and time management, and develop your customer service approach. The course also introduces essential business tools like Microsoft Word and Excel, and covers how to stay organised, professional, and workplace-ready.

Course Units

1. Role of a Receptionist
2. Effective Business Communication
3. Using Microsoft Word
4. Time Management, Ethics & Professionalism
5. Organising Schedules
6. Office Organisation and Procedures
7. Workplace Health and Safety
8. Customer Service Skills
9. Customer Relationship Management
10. Using Microsoft Excel
11. Invoicing, Credit Policies & Cash Management

Course Duration

This course comes with 3-6 Months of Access Time

Study Mode & Learning Approach

Offered entirely online and self-paced, this course gives you the flexibility to balance your studies with personal and professional commitments.

By studying with ViewJobs Academy, you'll be able to apply the theory you learn into practical, work-ready skills.

We prioritise providing you with hands-on experience through simulated workplace environments, ensuring you gain the confidence and practical abilities needed for your desired role.

Additional Support & Resources

While studying with ViewJobs Academy, you'll have access to:
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• A dedicated Student Support Team
• Specialist trainers to guide you through the learning process
• Interactive online resources to enhance your learning experience

This self-paced, online course provides the flexibility to balance your studies with personal and professional commitments.

You'll engage in real-world assessments like report writing, role-playing, and independent research projects, developing practical, job-ready skills.

At ViewJobs Academy, you'll receive support from a dedicated Student Support Team and specialist trainers, along with interactive online resources.

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Study designed to fit into your routine

  • No exams, Ever.

    We mean it. Instead, assessments range from open book multiple choice quizzes, portfolios, videos & written assessments.

  • Flexible Study to Fit your Routine

    Study anywhere at any time with 24/7 access to your units

  • A Learning Platform Optimised for Online Study

    Our courses are curated to maintain engagement across video, written content, assignments & audio.
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